News

New Customer Support Area

Our new Customer Support area offers an integrated knowledge base with categorized articles, allowing you to quickly find Frequently Asked Questions, How-To's, and Documents, with self service. You can also search the entire site.

You can use the Support Center to submit a Support Ticket via our web interface, or use our anti-spam features (defined in your Election Agreement) to integrate directly with Microsoft® Outlook® and send regular email, including attachments, to us. You can also ask us to send you a secure email ZSentry™, which you can use as a return ticket to send us a secure reply, protected by message encryption, with no cost or installation. The entire Support area has been designed to improve your productivity. With our quick-response interface, the information is shown to you while the Support functions remain clearly in sight. Your comments are welcome!